Results for category "Training"

6 Articles
4ST Online Training

4ST Online Training

4ST Online Training

All Security Officers are required by the Security Industry Authority (SIA) to hold a licence to work. Licences are issued following five day’s training, an examination and successful vetting. The licence is renewable every three years with no additional training unless there are amendments to the legislation. Therefore a Security Officer may receive no further training in security or related skills for many years.

As this is such a serious short fall in the training of Security Officers the Company created 4ST, an online training and performance portal for the manned guarding industry. It hosts nearly 50 training videos which are completed over a two year training programme and covers subjects for example in health & safety, data protection, law and arrest, evacuation procedures, equality and diversity, customer service. Security Officers are tested using online multiple choice questionnaires.

Each Officer’s performance is logged and reported to the contract management and the client. Security Officers’ duties are many and varied and the security aspect of their jobs may form only a small part of their everyday duties. Others duties often include customer service, facility management, tenant management, delivery coordination, post sorting, administration, car parks, cash handling, health & safety etc, and the online training portal has been designed to cover these topics.


 

Start Your Training
Site Specific Training | Sight & Sound Security

Site Specific Training

Site Specific Training

Stage 1 – Site Induction and Competency assessment: Designed to meet the requirements of BS 7499 and client and site based needs, all new employees are assessed against a site specific Site Competency and Assessment booklet within the term of their probationary period which is completed by either the Site Supervisor/Manager or the Client Manager.


 

Stage 2 – On going assessment: The new starter will be visited at key intervals by either the Site Supervisor/Manager or the Client Manager within their probation to ensure the effective delivery of the programme. The competency of the new employee will be assessed through observation in the workplace, question and answer sessions, professional discussion, product evidence, accredited prior/learning, witness statements and simulation. The Client Manager will ensure that all Security Officers complete this training satisfactorily.

Induction training with Sight & Sound Security

Induction Training

Induction Training

Stage 1 – Licenced Based Training: All new recruits complete a four-day off-site security induction training course to BS7499 standard, as approved by the Security Industry Authority (SIA). The course covers:

  • Duties and responsibilities of a Security Officer
  • Patrolling
  • Access control
  • Searching
  • Security and emergency systems
  • Fire awareness and dealing with emergencies
  • Health and safety at work
  • The law, crime scene preservation and evidence
  • Customer care skills
  • Communication skills and reporting
  • Equal opportunities, discrimination (racial, sexual, disability, harassment)
  • Avoiding conflict and reducing risk (role play scenario)
  • Defusing conflict (role play scenario)
  • Resolving conflict
  • Post incident considerations and learning from conflict

 

Stage 2 – Company Induction: Before commencement of employment commences all employees including TUPE staff, have to complete numeracy and literature tests and a test on basic security competency. On successful completion of this all staff carry out an induction course covering training needs analysis and an Introduction to the Company. Tool box talks and training in Customer Service and Health and Safety are delivered to ensure trainees meet the high standards the Company expects from its staff.